It is best to just turn the phone off while waiting for the port to dry out. Leave the tissue in the port for 10 minutes or so. What you need to do is get a small piece of tissue paper that can fit into the port, and then insert it gently into it. The Galaxy A20 has a Type-C port, which is a bit bigger than the previous technology. The ‘moisture detected’ error is often triggered by a wet charging port and if the first solution failed to fix the problem, then you will have to manually clean the port. Here’s what to do… Second solution: Clean the charging port If it does, then try the next method.ĪLSO READ: Samsung Galaxy A20 heating up fast or overheating. Once the phone has finished rebooting, try to see if your phone still shows the ‘moisture detected’ error when connected to the charger. Keep both keys held down together for 15 seconds or until the Galaxy A20 logo shows on the screen.While holding down the volume button, press and hold the Power key as well.Press and hold the Volume Down button and don’t release it yet.It reboots the phone and refreshes its memory, as well as reload all services including the one that handles the charging process. How did I know? Well, what I did was to perform the forced restart, or the simulated battery removal. I have encountered a similar issue in the past wherein it was caused by a pretty minor glitch in the system. With that being said, here’s what you need to do: First solution: Try doing the forced restart first If the ‘moisture detected’ error pops up, then 90% of the time there’s moisture in the charging port, and that’s the focus of this troubleshooting guide. What you need are practical troubleshooting procedures to get rid of the error and make your phone charge again. Troubleshooting a Galaxy A20 with ‘moisture detected’ error
#Phone wont charge water damage free#
Try to find issues that are similar to yours and feel free to use our workarounds and solutions. So, if you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading as this article may be able to help you one way or another.īefore anything else, if you are looking for a solution to a different problem, then drop in on our Galaxy A20 Help Guides page for we have already solved some of the most common problems with this device. In fact, you may be able to get rid of the error just by doing a couple of procedures, which I’m going to share with you in this post. The ‘moisture detected’ error actually pops up when your phone detects some moisture in the charging port.īut don’t worry, there’s always something you can do about this problem. The phone doesn’t have the IP68 certification but it’s actually well-protected, well, all phones with non-removable batteries are. This is your phone’s defense mechanism against liquid damage.
When your Samsung Galaxy A20 shows the ‘moisture detected’ error, it also won’t charge.
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